Returns & Exchanges
At Gunpla Style, we want you to be fully satisfied with your high-fashion selections, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order doesn't meet your expectations, our streamlined exchange process ensures you find the perfect fit effortlessly.
Return Process
- 1.Initiate Your Request
Log into your Gunpla Style account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from wear and tear.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.
